Return and Refund Policy
RETURN & REFUND POLICY
FOSACH Accessories
Know Your Inner Power. Wear Your Confidence.
1. All Sales Are Final
At FOSACH Accessories, all purchases are considered final sale.
Due to the hygienic and personal-use nature of jewellery and fashion accessories, we do not accept returns, exchanges, or refunds after delivery under normal circumstances.
Customers are requested to carefully review the product details, images, size, colour, specifications and other information before placing an order.
2. No Return or Refund for Change of Mind
Once an order has been successfully placed and delivered, we generally do not accept returns or provide refunds for:
Change of mind
Personal preference
Colour preference
Size preference
Product looking different due to screen/display settings
Incorrect selection of product
No longer wanting the product
Product being purchased by mistake
Products that have been worn or used
Products without their original packaging
3. Damaged, Wrong or Defective Product
If you receive a product that is damaged, defective, incorrect, or materially different from the product ordered, please contact FOSACH Accessories within 48 hours of delivery.
Please provide:
Order number
Clear photographs of the product
Clear photographs of the packaging
A continuous unboxing video, if available
Our team will review and verify the claim.
If the claim is found to be valid, an appropriate resolution such as replacement or refund, where applicable, may be provided in accordance with applicable law.
4. Unboxing Video
Customers are strongly encouraged to record a continuous video while opening the package.
This helps us verify any claim relating to damage, missing items or an incorrect product.
5. Used or Damaged Products
Products that have been worn, used, altered, damaged after delivery, or returned without their original packaging and accessories will generally not qualify for a return or refund, subject to applicable consumer rights.
6. Refund Processing
Where a refund is approved, the refund will be processed through the applicable payment method or payment process used for the order, subject to verification and applicable processing timelines.
7. Cancellation
Once an order has been processed or shipped, cancellation may not be possible.
If you wish to request cancellation, please contact us as soon as possible after placing the order. Cancellation requests will be considered only if the order has not already been processed or shipped.
8. Important Notice
By placing an order with FOSACH Accessories, the customer acknowledges and agrees that FOSACH Accessories follows a final-sale policy for jewellery and fashion accessories, except where a return, replacement or refund is required under applicable law.
Nothing in this policy limits or excludes any rights available to consumers under applicable Indian consumer protection laws.
9. Contact Us.
For any eligible product-related issue, please contact us with your order details:
Fosach
accessories
Email: rakheepuniya99@gmail.com